Safety Tips

Most people who contact you about your pet want to help. Unfortunately, lost pet scams are common. These simple rules keep you safe.

If your pet is lost

  • Never send money to anyone before you see your pet in person, even for “shipping” or a “vet bill”.
  • Keep one detail private, like a scar or a special marking. Ask anyone who claims to have your pet to describe it.
  • Ask for a current photo or video call showing the pet with something specific, like today’s newspaper.
  • Meet in a busy public place and bring someone with you.
  • Be careful with reward offers. Don’t post the amount, and only pay once your pet is safely back.

If you found a pet

  • Check for a collar, tag or FindMyWag smart tag first.
  • Take the pet to a vet clinic or shelter to scan for a microchip. Many will do this at no charge.
  • Post the pet as Found on FindMyWag, but keep one unique detail private so the real owner can prove it.
  • Ask the owner for photos or vet records before handing the pet over.

Report a problem

If someone asks you for money or a post looks suspicious, contact us and we will review it.